Shipping Information
We strive to deliver your Digital Watch Accessories to you as quickly and efficiently as possible. Here’s some important information regarding our shipping process:
Processing Time
Once you place an order, please allow 2-4 business days for us to process and prepare your order for shipment. During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Methods and Delivery
We offer various shipping methods to cater to your needs. The available shipping options and estimated delivery times will be displayed during the checkout process. Please note that delivery times are approximate and may vary based on your location and external factors beyond our control.
Shipping Costs
Shipping costs are determined based on the shipping method selected, the destination address, and the weight of the package. The applicable shipping charges will be calculated and displayed during the checkout process before you confirm your order.
Order Tracking
Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.
Returns and Refunds
We want you to be completely satisfied with your Digital Watch Accessories purchase. If for any reason you are not happy with your order, we offer a hassle-free returns and refunds policy:
Eligibility
To be eligible for a return and refund, please ensure that:
- The item is unused and in the same condition as when you received it.
- The item is in its original packaging with all accessories and tags intact.
- You initiate the return process within 10 days from the date of delivery.
Return Process
To initiate a return, please follow these steps:
- Contact our customer support team at support@DigitalWatchAccessories.com to inform us about your return.
- Pack the item securely in its original packaging and include a copy of your purchase receipt or order confirmation.
- Ship the item back to us using a trackable shipping method. Please note that the return shipping costs are the responsibility of the customer.
Refund Process
Once we receive and inspect the returned item, we will process your refund within 5-7 business days. The refund will be issued to the original payment method used for the purchase. Please note that the original shipping charges are non-refundable.
Damaged or Defective Items
In the rare event that you receive a damaged or defective item, please contact our customer support team immediately. We will work with you to resolve the issue and provide a replacement or refund as necessary.